A for hire sign on an old fashioned cab
A for hire sign on an old fashioned cab
#doingajobwell

Why Every Job Matters: The Power of Doing It Well

By
Paul Kiernan
(9.3.2024)

When you’re young and working jobs that don’t necessarily align with your career aspirations, or just plain ol’ suck, it’s easy to see them as mere stepping stones.

I recently had a birthday, and I fear that I may swiftly become one of those, back in my day, type of dudes. I don’t want to; believe me, however, there is much about the world that makes me think when I was that kid's age, I was twice his age. Whatever that means. Suffice it to say, I am thinking of buying a flatbed, putting a patch of lawn on it and a porch, and driving around the country yelling at kids to get the hell off my lawn. I have reached that stage.

I had two encounters this past week that made me want to get out the grass seed and the lawn chairs and start yelling. Both had to do with younger people and were related to these younger people doing their jobs. Now, I know when we’re young, we do some hateful jobs to make money to save up for things like school and cars. For the most part, none of those jobs are what we want our careers to be, so they are, for now, jobs. However, even in a for now job, there are merits and benefits to doing it, not just right but well.

Way back when I worked for Disney, and say all you want about them, they knew how to do customer service and do it well. One of the reasons they do it is that they empower every employee to make the guest’s experience as good as possible. This means that if a guy whose job is to sweep the streets sees a little kid drop his ice cream cone, he can walk up to an ice cream vendor and say, I need a cone for that kid, and he will get it, goive it to the kid, the tears stop the vacation is saved. They call this good show. It does two things: one, it makes the guests at the park feel special and seen, and two, it makes every single employee feel like they matter and can make a difference. This, in turn, makes the service at any Disney park, resort, or ship an exceptional aspect of the overall experience. And none of the kids doing the for-now jobs half-ass it.

This past week, I encountered a waitress who, when I showed her the chicken on my plate was raw, asked me, “What would you like me to do about it?” and a guy at Jiffy Lube, where I went for the signature service, which includes having the interior of the car vacuumed, told me I didn’t need to get out of my car. When I said, “How will you vacuum the interior?” He said, “Oh, you really want me to do that?” As I sat in the waiting room at the lube, I was thinking about ym Disney days and the advice my father gave me: no matter what the job is that you’re doing, do the very best it can be done and learn what it means to do a job well. Now, I know that perhaps this waitress and this lube guy are not doing their dream jobs and will go on to have better careers; however, there is merit and worth in doing every job well.

That’s what I’m writing about today: why doing a job, any job, is worth doing well, what it does for your future, and why it’s crucial. So, let's dive in.

The Foundation of a Strong Work Ethic

When you’re young and working jobs that don’t necessarily align with your career aspirations, or just plain ol’ suck, it’s easy to see them as mere stepping stones. The mindset often becomes: Why bother putting in extra effort if this isn’t where I’m going to end up? But this way of thinking overlooks one critical fact—every job, no matter how seemingly insignificant, contributes to the foundation of your work ethic.

A strong work ethic isn’t something you can flip on like a switch when you finally land that “dream job.” It’s a muscle that needs to be exercised and strengthened over time. When you’re in a role that doesn’t excite you, that’s the perfect time to build this muscle. By committing to doing your job well, even when it feels like a dead end, you’re training yourself to be diligent, reliable, and conscientious. These qualities will carry over into every future job you take on, eventually setting you apart in your career.

A man in a small boat fishing

The Power of Professionalism

One of the often-overlooked benefits of doing your job well is the cultivation of professionalism. Whether you’re a server at a restaurant, a sales associate in a clothing store, or an attendant at Jiffy Lube, how you handle yourself in these roles speaks volumes about your character. But professionalism is about much more than just showing up on time or following company protocols; it’s about taking pride in your work, no matter how mundane it might seem.

True professionalism encompasses a variety of traits and behaviors that go beyond simply being prepared for the job. It’s about how you communicate with others, your attitude toward challenges, and how you represent yourself and the organization you work for. For example, a professional doesn’t just meet expectations—they exceed them. They don’t just do what’s required—they look for ways to improve processes, enhance customer experiences, and contribute positively to the work environment.

Professionalism also involves emotional intelligence—the ability to manage one's own emotions and understand those of others. It’s about staying calm under pressure, handling criticism constructively, and treating everyone respectfully, regardless of their position. These qualities distinguish a true professional from someone who simply punches the clock.

Consider this: the habits you form while working these early jobs are the same habits you’ll carry into your future career. If you get used to cutting corners or doing the bare minimum now, that’s likely how you’ll approach work later in life. Conversely, if you treat every task with the seriousness it deserves, you’ll naturally develop a reputation for excellence. And let’s be honest—reputations, especially positive ones, stick.

But professionalism is also about integrity. It’s about doing the right thing even when no one is watching and maintaining a strong moral compass in all your interactions. It means being reliable and trustworthy, someone who can be counted on to follow through on commitments and deliver consistent results. These qualities not only earn respect from colleagues and superiors but also build a solid foundation for long-term career success.

Furthermore, professionalism is about continuous self-improvement. A true professional never stops learning or growing; they seek opportunities to enhance their skills, gain new knowledge, and adapt to changing circumstances. This mindset not only makes you more valuable in your current role but also prepares you for greater responsibilities in the future.

In essence, professionalism is a mindset that transcends any job's specific tasks. It’s about how you approach your work, your relationships with others, and your commitment to excellence. By cultivating these qualities early in your career, you set yourself up for success, not just in your current role but in every role you’ll take on in the future. And perhaps most importantly, you set a standard for yourself that will guide you throughout your professional life.

Skills That Last a Lifetime

Another point that often gets lost in the discussion about “for-now” jobs is the array of transferable skills you pick up along the way. These jobs may not align with your long-term career goals, but the skills you develop while working them are far more valuable than they might initially seem. In fact, many of the competencies honed in these roles are foundational skills that can propel you forward in any profession.

Take customer service, for example. On the surface, it might seem like just dealing with complaints or helping people find what they’re looking for, but in reality, customer service involves a complex set of abilities. The capacity to communicate effectively, manage difficult situations gracefully, and provide solutions on the fly are invaluable in any career. These skills are not confined to the retail or service industries; they are universally applicable.

Effective communication is one of the most critical skills you can develop, and it’s something you’ll use throughout your entire career. Whether negotiating deals, managing a team, or presenting ideas to clients, your ability to convey information clearly and persuasively will set you apart. Early jobs requiring constant customer interaction give you the perfect training ground to refine this skill. You learn to listen actively, respond empathetically, and articulate your thoughts in a way that resonates with others—skills that are just as crucial in boardrooms as they are in customer service roles.

Similarly, the ability to manage difficult situations is a skill that will serve you in any profession. Handling an irate customer at a retail job, for example, teaches you how to stay calm under pressure, think quickly, and de-escalate tense situations. These experiences build resilience and problem-solving abilities, which are essential in roles that involve high-stakes decision-making or crisis management. Whether you end up working in tech, healthcare, finance, or any other field, the ability to navigate challenging situations with poise will always be a valuable asset.

Let’s take the example of that Disney employee who can save a vacation by replacing a dropped ice cream cone. Sure, this may seem like a small act, but the skills involved—observational awareness, quick decision-making, and a focus on customer satisfaction—are applicable in countless other contexts. Observational awareness, for instance, isn’t just about noticing when a child drops their ice cream; it’s about being attuned to your environment and anticipating needs before they become issues. This kind of proactive thinking is a hallmark of effective leaders and innovators in any industry.

Quick decision-making is another critical skill. In many jobs, you’re faced with situations where you have to make a call on the spot, with limited information. The ability to assess a situation, weigh the options, and choose the best course of action quickly and confidently is a skill that translates well into any field, from healthcare to finance to technology. Employers value individuals who can think on their feet and aren’t paralyzed by uncertainty.

And then there’s the focus on customer satisfaction. In the business world, whether you’re serving customers, clients, or internal stakeholders, the ability to meet and exceed expectations is key to success. Those who understand the importance of creating positive experiences for others are often the ones who excel, not just in customer-facing roles, but in any position where collaboration and service are involved.

The beauty of these skills is that they’re not job-specific; they’re life skills that will benefit you in any career path you choose. While the tasks you perform in an entry-level job might not seem glamorous, the underlying abilities you develop are what truly matter. These skills are what will make you stand out in interviews, enable you to take on more responsibility, and ultimately, propel you forward in your career.

Moreover, these transferable skills can help you pivot if your career path takes an unexpected turn. In today’s rapidly changing job market, the ability to adapt and apply your skills in new contexts is more important than ever. The experiences and skills you gain from “for-now” jobs provide a versatile toolkit that you can draw on, no matter where your professional journey takes you.

In essence, the skills you develop in these early roles are not just stepping stones; they are the building blocks of a successful and adaptable career. By recognizing the value of these experiences and actively working to hone these skills, you’re not just preparing for your next job—you’re laying the foundation for a lifetime of professional growth and success.

Ripples on the water

The Ripple Effect of Doing Your Job Well

When you do your job well, you’re not just helping yourself; you’re contributing to a larger system. At Disney, they call it “good show”—the idea that every interaction, no matter how small, is part of a bigger picture. The same principle applies to any job. When you do your work well, you make life easier for your coworkers, you provide a better experience for your customers, and you create a positive atmosphere that everyone benefits from.

Take the example of the waitress and the lube guy. What if they had approached their jobs with the same sense of pride that the Disney employee does? The waitress could have turned an unfortunate situation into an opportunity to exceed expectations by immediately offering a solution or even comping the meal. The lube guy could have impressed you by going above and beyond, ensuring every aspect of the service was completed to the highest standard. Not only would this have changed your experience, but it also would have reflected well on the businesses they represent.

Building a Reputation That Precedes You

One of the most underrated aspects of doing any job well is the reputation you build over time. Whether you realize it or not, people notice when you go the extra mile. They remember the cashier who was always cheerful, the barista who made their coffee just right every time, or the mechanic who didn’t just fix the car but also cleaned it up and added a little air freshener for good measure.

This reputation follows you and is more powerful than you might think. Future employers, colleagues, and even clients will often look into your past work experiences to get a sense of who you are. If they hear stories of how you always gave your best, regardless of the job, it speaks volumes about your character and work ethic. On the other hand, if they hear that you just did the minimum required, that also leaves an impression—but not the kind you want.

The Bigger Picture: Life Lessons Through Work

It’s easy to dismiss entry-level jobs as just a means to an end, but in reality, they offer valuable life lessons that go beyond the paycheck. While the primary motivation might be to earn money for school, a car, or other goals, these jobs are also quietly shaping your character, work ethic, and overall approach to life. They teach you lessons that aren’t necessarily listed in the job description but are just as crucial for personal and professional growth.

One of the most important lessons you learn through these early jobs is patience. In a world that often emphasizes instant gratification, patience is a rare and valuable skill. Whether it’s dealing with a difficult customer, waiting for a promotion, or working through a monotonous task, patience is about understanding that success and progress often take time. It’s the ability to stay focused and committed, even when the rewards aren’t immediately visible. This lesson extends far beyond the workplace, helping you navigate life’s challenges with a steady, long-term perspective.

Resilience is another critical life lesson that entry-level jobs impart. These roles often come with their fair share of challenges—difficult bosses, unpleasant tasks, or grueling hours. But it’s through facing and overcoming these challenges that you build resilience. You learn that setbacks are not the end of the road, but rather opportunities to grow stronger and more capable. Resilience isn’t just about bouncing back from adversity; it’s about developing the mental toughness to keep moving forward, no matter what obstacles you encounter. This mindset is invaluable, not just in your career, but in every aspect of life.

The value of hard work is another fundamental lesson that these jobs teach. In a world that increasingly prizes quick wins and shortcuts, hard work remains a timeless principle. Entry-level jobs often require you to start from the bottom, performing tasks that might seem trivial or beneath you. But it’s in these moments that you learn the true meaning of hard work. You discover that no task is too small when it comes to achieving bigger goals. Whether it’s sweeping the floors, stocking shelves, or handling customer complaints, these tasks teach you the importance of diligence, attention to detail, and pride in a job well done. These are the qualities that will set you apart in any future career.

Let’s face it: life isn’t always about doing what you love. Sometimes, it’s about doing what needs to be done and doing it well. The sooner you learn this lesson, the better equipped you’ll be to handle the inevitable challenges that come with any career. The reality is that not every moment of your professional life will be filled with passion and excitement. There will be tasks that are tedious, frustrating, or seemingly insignificant. But by approaching every job with the mindset of doing it well, you’re not just earning a paycheck; you’re building a foundation of discipline, responsibility, and excellence that will serve you throughout your life.

Taking pride in your work, regardless of the role, teaches you how to face difficulties head-on. It instills a sense of accountability and responsibility, making you more likely to take ownership of your actions and their outcomes. This proactive approach to problem-solving is a hallmark of successful individuals in any field. By consistently delivering quality work, even in less-than-ideal circumstances, you’re proving to yourself and others that you can be relied upon to get the job done—no matter the challenges.

Moreover, finding satisfaction in a job well done is an incredibly fulfilling experience. It’s not just about external recognition or rewards; it’s about knowing that you’ve given your best effort and achieved something worthwhile. This internal sense of accomplishment fosters a positive attitude towards work, which in turn, makes you more resilient, motivated, and engaged. As you move forward in your career, this attitude will help you navigate more complex and demanding roles with confidence and satisfaction.

Finally, these early jobs help you understand the importance of building a career from the ground up. Success rarely comes overnight, and the lessons learned from entry-level jobs are the building blocks for future achievements. They teach you humility, perseverance, and the value of starting small. By embracing these roles and the lessons they offer, you’re laying the groundwork for long-term success. You’re learning how to work your way up, how to overcome obstacles, and how to keep pushing towards your goals, no matter how distant they may seem.

In the grand scheme of things, entry-level jobs are far more than temporary gigs or stepping stones—they are formative experiences that shape your professional and personal life. By recognizing the bigger picture and embracing the life lessons these jobs offer, you’re not just preparing for your next career move; you’re preparing for a lifetime of growth, success, and fulfillment.

The opening of a well viewed from the botttom

The Future Benefits of Doing a Job Well

Imagine the young waitress who took the time to ensure every customer left the restaurant satisfied. Or the Jiffy Lube attendant who always went the extra mile to ensure cars left the shop in top condition. These individuals are building a skill set and a reputation that will serve them well in future roles. When they eventually land jobs that align more closely with their passions, they’ll be better prepared and more respected for the dedication they’ve shown in every role leading up to that point.

Employers notice these traits. They see the person who consistently shows up, works hard, and goes above and beyond, even when the work isn’t glamorous. These people get promoted, are offered better opportunities, and eventually find themselves in careers they love—not just because they found the right job but because they’ve developed the right mindset.

Summing Up: The Lasting Value of Doing Your Job Well

Ultimately, doing your job well is more than just impressing your boss or getting a good reference. It’s about building a foundation of skills, habits, and values to support you throughout your life. It’s about realizing that every job, no matter how small or temporary, is an opportunity to learn, grow, and prepare for the future.

So, the next time you find yourself in a role that feels beneath you or outside your career goals, remember how you approach that job says a lot about you. Take pride in your work, do it well, and know that you’re not just working for today—you’re building the career you want for tomorrow.